Meter reading happens monthly, bills must be paid within 8 days, and disconnection follows 48 hours after the due date if unpaid, including a 2-day grace period. Reconnection is processed promptly once payment is received.
SURSECO II implements the Read & Bill System, where every account follows the same monthly cycle for meter reading, payment, and — if needed — disconnection and reconnection.
Meter reading starts every 26th of the month until the 2nd day of the following month.
Payment is due 8 days after the meter reading.
Disconnection is made 48 hours after the due date, including a 2-day grace period.
Service is reconnected promptly once payment is received.